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Recent NEWSLETTERS
May 2013 |
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| NAMA Conference Early Registration Deadline Extended to May 15 |
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 Good news! The Advanced Conference Early Registration deadline has been extended for newsletter subscribers until May 15, 2013. Register now. This is shaping up to be an excellent conference. Here is a list of the conference topics and presenters (so far):
 | Anger Management in a New Era: Using Brain Science to Improve Treatment - Ron Potter-Efron, MSW, PhD |
 | Domestic Violence Offender Treatment in a New Era - Ron Potter-Efron, MSW, PhD, Pat Potter-Efron, MSW |
 | Beyond Emotional and Cognitive Intelligence: What is spiritual intelligence? - Rich Pfeiffer, MDiv, PhD |
 | 7 Affective Systems: Looking closer at the Primitive Brain - Rich Pfeiffer, MDiv, PhD |
 | New Mindfulness Techniques for Anger Management - Rich Pfeiffer, MDiv, PhD |
 | Keys to Defusing Anger and Hostility in Marriage - Lynette Hoy, NCC, LCPC, CAMS-IV, Steve Yeschek, LCSW |
 | Advances in Anger Management for Adolescents & Children - Anita Bohensky, PhD |
Register by May 15 and save up to $100! Fees go up May 16 so act now!
Looking forward to seeing you there! Please forward this email to your colleagues.
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| Upgrade Your NAMA Certification by Attending the Conference |
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| Did You Know? Tucson AZ is Gorgeous in October |
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 At a time of the year when much of the US and Canada has already seen some winter snow, Tucson Arizona is basking in its most glorious time of year, with daily highs in the 80s, night-time cooling into the 50s.
Late October brings golden color to the cottonwoods and aspens in the mountains around Tucson. Nights cool down, days perfect, and hiking, swimming, golf, riding and just generally relaxing is all at their best. Tucson is considered the sunniest city in the United States, according to the Tucson Visitor's Bureau. Be sure to register for the conference to enjoy all that Tuscon AZ has to offer, while learning from preeminent leaders in the Anger Management and Domestic Violence field.
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| Print Your Own NAMA Membership Card |
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 Did you know you may print out your own NAMA Membership Card? Here's how:
- Go to the NAMA website – http://namass.org.
- Click on "Member Login."
- Enter your Username and Password (if you don’t know this info, click "Forgot your password?" and enter your email address. It will be sent to your email address)
- When you have successfully logged in, click "Membership Card" in the top menu bar. Then click the Print button at the bottom of the screen.
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| Connect with NAMA Members on LinkedIn |
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LinkedIn is one of the best places to connect with your colleagues, discuss ideas, and find out what is happening in your field. Please join the "National Anger Management Association (NAMA)" group on LinkedIn! Over 170 people have joined the group already. Participate in lively conversation and information exchange on our LinkedIn group.
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About NAMA
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The National Anger Management Association is an independent, non-profit, professional organization for the advancement of anger management services, research, and the professional anger management specialist community. All active National Anger Management Association members are listed in the NAMA Online Directory. Fellow members are listed above Members and Diplomate members are listed above Fellows.
Membership dues reminder notice goes to your email. If your email address is not correct, please update or send it to us at namass@namass.org.
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April 2013
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NAMA Conference: Register by
April 30 to save up to $100 |
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Register
Early and Save! The NAMA
Fall Conference will be held at
the University of Arizona,
Student Union Memorial Center,
South Ballroom, on October 24 &
25, 2013, 9 AM to 4:30 PM both
days, in beautiful Tucson AZ.
You are invited to network
with your colleagues as you
learn from preeminent leaders in
the Anger Management and
Domestic Violence field. There
is something for every
professional with CEUs available
from NASW, NBCC, NAADAC, CA-BBS,
IAODAPCA, and NAMA. Discover
state-of-the-art treatments and
evolving research as you earn
continuing education credits
during Tucson's most beautiful
season.
The NAMA Fall Anger
Management and Domestic Violence
Conference is the premier
educational and networking event
in 2013. This Conference is open
to everyone interested in new
evidence and clinically based
skills, concepts, and techniques
for anger management and
domestic violence.
Planned Presentations
 | Healing the Angry Brain:
Helping Angry, Aggressive
and Domestically Violent
Individuals Change their
Brains and Behaviors (see
below) |
 | Anger and the Angry Brain |
 | Changing the Angry Brain |
 | Necessary ingredients for
real change |
 | Beyond Emotional
Intelligence: The Future of
Adult Development |
 | 7 Affective Systems:
Neuroscience Looks at the
Primitive Brain |
 | New Mindfulness Techniques
for Anger Management |
 | Keys to Defusing Anger and
Hostility in Marriage |
 | Advances in Anger Management
for Adolescents & Children |
 | Treating Angry Men and Women
within a Perpetrators of
Domestic Violence Setting (see
below) |
Looking forward to seeing
everyone there! Please forward
this email to your colleagues.
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Healing the Angry Brain: Helping
Chronically Angry, Aggressive and
Domestically Violent Individuals Change
Their Brains and Behaviors |
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 An
introduction to Dr. Ron Potter-Efron's
presentation coming up at the NAMA
Conference in October What does it
mean to say that someone has an "angry
brain?" What happens inside a person's
brain when he or she gets angry? Is
anger primarily an unconscious reaction
to threat? What are the differences
between predatory aggression, defensive
rage, and irritable anger? How important
is genetic variation in predicting a
career of anger or aggression? Which
neuromodulator links chemical addiction
and angry behavior? How much is domestic
violence an anger problem? What is the
relationship between anger and anxiety?
Is it correct to say "fight or flight"
or should we say "fight, flight or
freeze?" Perhaps most importantly, how
can people with "angry brains" be helped
to alter that behavior both at the
conscious and unconscious levels? These
are a few of the questions that will be
asked and answered during this seminar.
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Treating Angry Men and Women within
a "Perpetrators of Domestic Violence"
Setting
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To be presented at the NAMA Conference
by Patricia Potter-Efron, MS, and Ronald
Potter-Efron, CADCIII, LICSW, Ph.D
Many, if not the majority, of men and
women who are ordered into treatment
because they have committed acts of
domestic violence have significant anger
issues. The question is how to address
these concerns within the scope of
standard domestic violence prevention
programs. While it is vital to help
participants with their anger issues,
these concerns must be centered upon the
primary goal of minimizing recidivism.
That is the first theme of this seminar.
The second theme is the similarities
and differences in the treatment of male
and female perpetrators of domestic
aggression. Since women have only
recently begun receiving treatment for
acts of aggression (as against a
decades'-long emphasis on protection
from male aggression) treatment
approaches for women perpetrators are
only beginning to emerge.
The facilitators of this seminar, Ron
and Pat Potter-Efron, respectively
facilitate outpatient treatment programs
for male and female domestic violence
perpetrators. They will discuss their
experiences regarding how best to help
angry clients within a domestic violence
treatment setting. Dialogue among
participants will be encouraged in an
effort to best develop effective
approaches to anger management education
and therapy within this setting.
Discussion topics will include: 1) known
and theorized differences between male
and female domestic aggressors; 2)
different ways to establish trust with
male and female participants; 3)
significance of empathy training, social
skills training, and relationship skills
training for each gender; 4) value and
necessity of dealing with anger concerns
within a power and control theoretical
framework; 5) effects of traumatic
history on male and female participants;
6) helping male and female clients
develop and sustain a sense of healthy
pride (vs. shame and poor self-esteem).
Patricia Potter-Efron, MS, is
Director of the Women’s Domestic
Violence Treatment Program at First
Things First Counseling and Consulting
in Altoona, WI. She is co-author of Letting
Go of Anger and Letting Go of Shame.
Ronald Potter-Efron, MSW, Ph.D, is
Director of the Anger Management Program
at First Things First Counseling and
Consulting in Altoona, WI. He is author
of 15 books including the Handbook
of Anger Management;Angry All
the Time; and Healing
the Angry Brain.
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Revisions to the Code of
Ethics |
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New Japan Chapter of NAMA |
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The National Anger Management
Association Board of Directors
is pleased to announce the
approval of the "Japan Chapter
of NAMA." Our newest chapter
will include all 47 geographic
prefectures in Japan and will be
lead by Shunsake Ando, CAMS-IV,
Diplomate, Chapter President.
Mr. Ando is the founder of the
Japan Anger Management
Association and will be assisted
by Shoko Sai who will serve as
Chapter Secretary. Welcome to
our friends in Japan.
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About NAMA
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The National
Anger Management Association is
an independent, non-profit,
professional organization for
the advancement of anger
management services, research,
and the professional anger
management specialist community.
All active National Anger
Management Association members
are listed in the NAMA
Online Directory. Fellow
members are listed above Members
and Diplomate members are listed
above Fellows.
Membership dues reminder notice
goes to your email. If your
email address is not correct,
please update or send it to us
at namass@namass.org.
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February 2013
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NAMA Announces Continuing
Education Unit (CEU)
Offering |
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A system of obtaining CEUs
from NAMA is now available.
This is especially helpful
for members who wish to
upgrade their Specialist-I
to the Specialist-II level.
With a handful of US states
and counties now requiring
the Anger Management
Specialist-II certification
(CAMS-II) for providers of
anger management services,
this upgrade may possibly
become very important in the
future. The NAMA Board of
Directors has approved two
tracks for those who wish to
obtain CAMS-II.
 | Track #1 is for
those who hold a mental
health state license. |
 | Track #2 is for
those who do not hold a
state mental health
license. |
Here is a summary of how the
two tracks work:
Track 1 -
Requires a professional
mental health state license,
and professional liability
insurance, plus 5 NAMA CEUs. Click
to see the CEU Information.
Then download
the CAMS-II Requirements.
Track 2 - For
those who do not hold a
state mental health license
- click
to see the the CEU
Information and download
the CAMS-II Requirements.For
a quick summary, refer to
the chart below:
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Degree/
License/
Certification Level
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RequiredQualified
Work Experience
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Hours
Qualified Experience
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Hours of
NAMA CEUs*
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Required
Exam
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CAMS-I + Master's
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1 year (1,000 hours)
qualified work
experience in the
past 3 years
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50
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50
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CAMS-II Examination
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CAMS-I + Bachelor's
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2 years (2,000
hours) qualified
work experience in
the past 4 years
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100
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100
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CAMS-II Examination
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CAMS-I + Associate's
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3 years (3,000
hours) qualified
work experience in
the past 5 years
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150
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125
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CAMS-II Examination
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CAMS-I + HS Diploma
/ GED
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4 years (4,000
hours) qualified
work experience in
the past 6 years
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200
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150
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CAMS-II Examination
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Conference: Advanced in Anger
Management and Domestic Violence --
Save the Date |
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We are planning now for the NAMA
Conference on Advances
in Anger Management and Domestic
Violence. The
conference is scheduled for
October 24 & 25, 2013,
at the University of Arizona,
Tucson, AZ. Go to the NAMA
websitefor details and
registration information. Save
the date! We will send more info
in the near future.
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New! Midwest NAMA Chapter
Opens
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Announcement:
The Midwest Chapter of NAMA has
been born!
Our good members in the states
of Illinois,
Iowa, Indiana, Wisconsin,
Michigan, Ohio, Minnesota, and
Missouri have
formed the Midwest Chapter of
NAMA. We look forward to their
activities and support their
efforts.
The officers are:
President, Lynette Hoy, NCC,
LCPC, CAMS-IV
Vice-President, Juana
Rivera-Vidal, CAMS-I
Secretary, Glen Cannon, LCPC,
CADC, CAMS-III
Treasurer, Lucy Rios, CAMS-I.
Other committee members include:
Ofelia Miran, LCPC, CAMS-I and
Lynsey Steiner, LCPC, CAMS-I.
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NAMA New Year Survey
Ends |
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We received 127
responses to the NAMA
New Year Survey - Good
Job Everyone! Results
will be posted in next
month's newsletter.
Meanwhile, here is a
teaser:
81% of member
respondents have
completed only Certified
Anger Management
Specialist Level I and
may be ready to take
Level II - see the
article at the top of
this newsletter.
Most of the respondents
like the look and ease
of NAMA
Member & Specialist
Directory, but most
have not added their
photo. Add
your photo and flesh out
your profile now.
85% would recommend NAMA
membership and/or
certification to
colleagues who work in
the area of anger
management, and for 14%,
it would depend on other
factors. We will sift
through the comments and
give you more details in
the next newsletter.
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About NAMA
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The National
Anger Management
Association is
an independent,
non-profit, professional
organization for the
advancement of anger
management services,
research, and the
professional anger
management specialist
community. All active
National Anger
Management Association
members are listed in
the NAMA
Online Directory.
Fellow members are
listed above Members and
Diplomate members are
listed above Fellows.
Membership dues reminder
notice goes to your
email. If your email
address is not correct,
please update or send it
to us at namass@namass.org.
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January, 2013
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New NAMA
Seals: Download Them Now |
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Show
your patients and colleagues your credentials at
the National Anger Management Association with
our new SEALS.
If you are a NAMA member, or have completed
any level of NAMA certification, you can put the
appropriate seal on your website, brochures, and
stationary.
Please note: NAMA will use all legal
means available to punish anyone who falsely
represents any of these credentials.
These files are available to download a
high-resolution JPG image files. Click
to get them from our "Download" page now.
(scroll down on the Download page to see them)

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Conference: Advanced in Anger
Management and Domestic Violence -- Save the Date |
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We are planning now for the next NAMA Conference
on Advances
in Anger Management and Domestic Violence. The
conference is scheduled for October 24 & 25, 2013,
at the University of Arizona, Tucson, AZ. Save the
date! We will send more details in the near future.
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Interview with Dr. Howard Kassinove on Anger
Management Part II
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In
Part II of our interview with Howard Kassinove, we
discuss practical steps for dealing with anger in
close friends and family members, ask when
professional help with anger should be sought, and
what he thinks the most effective treatments are.
Howard Kassinove, PhD, ABPP, is professor of
psychology at Hofstra University and director of the
university's Institute for the Study and Treatment
of Anger and Aggression. A former director of
Hofstra's PhD program and chair of the Psychology
Department, he has more than 40 years' experience as
a scientist and professional psychologist.
Dr. Kassinove was asked the following questions
about anger.
What
are some of the steps that people can take when
dealing with anger among family members or friends?
How would they differ from dealing with a stranger,
such as a store clerk, taxi driver or other service
person?
Dr. Kassinove: Anger
felt when dealing with strangers emerges from
transient interactions. You may never see the clerk
or driver or waiter again. If you ask yourself how
important the annoying situation really is, you
usually come up with, "not very important at all."
At most, you have suffered from paying a bit too
much for the taxi ride or being delayed a few
minutes by the clerk. Recognize that these are
unpleasant events, not catastrophes, and work around
them. Go to a different restaurant or go to the
store at off hours to return a purchase.
Also, recognize the difference between events
that you can change and those that are beyond you.
When you take a cab ride, tell the driver about your
preferred route. When you order that steak in the
restaurant, ask for extra ketchup before the waiter
leaves the table, never to be seen again. You have
less control over other events. Airplanes, for
various reasons, are frequently late. There is
little you can do. Accept the delay as an
opportunity to read or relax, not disastrous or
worthy of anger.
Anger felt when dealing with family members or
friends is different because of the ongoing
interactions. To address this kind of anger, the
self-help strategies that are quickest and easiest
to use are avoidance and escape, relaxation,
cognitive restructuring and assertive expression.
Directly facing all problems may not be the best
solution. Sometimes, avoiding an interaction that is
likely to lead to anger is best. For example, allow
a spouse to deal with an unfair store clerk or a
disruptive child. Learn that you can occasionally
lean on others to work out problems. Relaxation is a
great tool to deal with anger, since angry folks
tense their muscles and develop headaches and
stomach aches. Find a comfortable chair that will
support the arms and legs, and a quiet time. Take
deep breaths and focus on allowing the muscles to
voluntarily relax. Become aware that muscular
relaxation is learned through practice. Soft music
often helps. Cognitive restructuring refers to
learning how to appropriately analyze aversive
situations. Anger experiences are often associated
with cognitive distortions, such as misappraisals
about the importance of the event or about the
capacity to cope. Anger is a moral emotion and
typically associated with justice-oriented demands
in the form of "should." In addition, angry adults
make over generalizations about the meaning of
behaviors shown by others, and they limit their
options with "either/or" thinking, such as, "Either
he's my friend or he's not. It's just that simple!"
Learn to see negative situations as bad, but also as
opportunities to develop coping skills and learn new
behaviors. Recognize that others do good and bad
things. Get rid of those broad generalizations about
people.
To be assertive means expressing anger directly,
in an appropriate tone and without demeaning the
other person. If you have been offended or
disrespected, it is okay to say, "When you said my
work was sub par in front of the others, I felt
angry. I'd like to talk to you about the situation
so that we can improve our relationship." It is
quite another thing to say, "You acted like a real
jerk today. How dare you talk like that in front of
the others! You have plenty wrong with you also!"
At what point should a person seek
professional help for anger?
Dr.
Kassinove: Some
degree of anger will be with us for all of our
lives. So, this is the question to ask: "Is my anger
working for me?" When anger is mild, infrequent,
dissipates quickly and is expressed assertively
(directly to the problem person, in a non-accusatory
manner) and without aggression, then professional
help is not needed. In such circumstances, anger may
serve the role of simply highlighting your annoyance
and it can lead to problem resolution.
However, if your anger is moderate to intense,
experienced frequently, endures to the point where
you are holding a grudge and are planning to get
even, and is expressed in aggressive verbal and
physical actions, then there is cause for alarm. You
are likely at risk for the negative relationship,
health and sometimes legal repercussions related to
inappropriate anger expression.
What are the most effective treatments
for people who have a serious anger problem and wish
to gain control over the emotion?
Dr. Kassinove: Anger
management works. There have been six large-scale
analyses of adult anger management programs. The
latest one reviewed 96 different studies and
concluded that psychological treatments are
moderately effective for treating anger in various
groups. This includes work to reduce anger in
college and university settings, community treatment
facilities, correctional facilities and hospitals.
In some cases, significant effects were found in as
little as eight treatment sessions, and the results
were maintained in follow-ups of a month to a year.
The strongest effects are found with multi component
treatment programs. Interventions based on cognitive
or cognitive-behavioral therapy, psychodynamic
therapy and skill training work best. Relaxation
programs, stress inoculation programs and
exposure-based interventions are also helpful.
It is wise for individuals seeking anger
management services to begin at their local
universities or hospitals and to ask how long they
have offered anger management services. Personnel
with up-to-date research knowledge and specific
training and more experience working in the area of
anger management are likely to provide the best
service.
Dr. Kassinove is
a Distinguished Diplomate of the National Anger
Management Association, a fellow of the American
Psychological Association and the Association for
Psychological Science. He is board certified in
clinical psychology and is the current president of
the American Board of Cognitive and Behavioral
Psychology. He has co-authored two books about
anger: Anger
Management: The Complete Treatment Guidebook for
Practitioners (2002,
Impact Publishers) (paperback or ebook)
and Anger
Management for Everyone: Seven Proven Ways to
Control Anger and Live a Happier Life (2009,
Impact Publishers) (paperback)
Dr. Kassinove can be contacted by email or
at (516) 463-5625.

Be a Guest Author: Would
you like to share your perspective and ideas about
anger management? We want to hear from you! Please
submit a guest article for an upcoming newsletter.
Your article will inform and educate your fellow
NAMA members.
Articles should be 300-500 words in length. Email
your article to namass@namass.org with
the words "newsletter submission" in the subject
line. Include your full name,
degrees/certifications, business address and phone
number. You retain the rights to your article, and
we will publish it only in the newsletter unless
other arrangements are made. Articles do NOT have to
be original. If they are not your work, credit the
author and source, and we will contact them to make
arrangements.
Everyone who submits an article will be
entered into a drawing for a special prize, to be
awarded at our conference.
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Take the NAMA New Year Survey |
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The New Year National Anger Management
Association Survey is ready for all members
and newsletter subscribers!
Please click here to take the survey!
Your answers will not be connected to any
specific individual.
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|
About NAMA
|
|
The National
Anger Management Association is
an independent, non-profit, professional
organization for the advancement of anger
management services, research, and the
professional anger management specialist
community. All active National Anger
Management Association members are listed in
the NAMA
Online Directory. Fellow members are
listed above Members and Diplomate members
are listed above Fellows.
Membership dues reminder notice goes to your
email. If your email address is not correct,
please update or send it to us at namass@namass.org.
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November 2012
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MAOA-L: A Gene
That May Cause Aggression and Anger
Source: Brown University
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Are
some people born to be aggressive and angry? An
extraordinary discovery suggests they are. A
single gene has been associated with aggressive
and angry behavior. It has ignited an
interesting debate. Can the discovery of this
gene lead to a happier human race? Or, will it
help identify key factors in genetically growing
super soldiers? The science can be used either
way.
A common
gene mutation has been identified with
compulsive and aggressive behavior. Individuals
with the so-called "warrior gene" display higher
levels of aggression in response to provocation,
according to new research co-authored by Rose
McDermott, professor of political science at
Brown University.
In the
experiment, which is the first to examine a
behavioral measure of anger and aggression in
response to provocation, subjects were asked to
cause physical pain to an opponent they believed
had taken money from them by administering
varying amounts of hot sauce. The findings are
published in the Proceedings
of the National Academy of Sciences.
In addition to McDermott, the research team
included Dustin Tingley of Princeton University,
Jonathan Cowden of the University of
California-Santa Barbara, Giovanni Frazetto from
the London School of Economics, and Dominic
Johnson from the University of Edinburgh. Their
experiment synthesized work in psychology and
behavioral economics.
Monoamine
oxidase A is an enzyme that breaks down
important neurotransmitters in the brain,
including dopamine, norepinephrine, and
serotonin. The enzyme is regulated by monoamine
oxidase A gene (MAOA). Humans have various forms
of the gene, resulting in different levels of
enzymatic activity. People with the low-activity
form (MAOA-L) produce less of the enzyme, while
the high-activity form (MAOA-H) produces more of
the enzyme. Several studies have found a
correlation between the low-activity form of
MAOA and anger/aggression in observational and
survey-based studies.
Only about a
third of people in Western populations have the
low-activity form of MAOA. By comparison,
low-activity MAOA has been reported to be much
more frequent (approaching two-thirds of people)
in some populations that had a history of
warfare. This led to a controversy over MAOA
being dubbed the "warrior gene."
The PNAS
paper is the first experimental test of whether
MAOA-L individuals display higher levels of
actual behavioral anger/aggression in response
to provocation. A total of 78 subjects took part
in the experiment over networked computers (all
were male students from the University of
California-Santa Barbara).
Each subject (A) first performed a vocabulary
task in which they earned money. Then they were
told that an anonymous partner (B), linked over
the network, could choose to take some of their
earnings away from them. The original subject
(A) could then choose to punish the taker (B) by
forcing them to eat unpleasantly hot (spicy)
sauce — but they had to pay to do so, so
administering punishment was costly.
In reality,
the "partner" who took money away was a
computer, which allowed the researchers to
control responses. No one actually ingested hot
sauce. Their results demonstrate that:
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Low-activity
MAOA subjects displayed slightly higher levels
of anger/aggression overall than high-activity
MAOA subjects.
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There was
strong evidence for a gene-by-environment
interaction, such that MAOA is less associated
with the occurrence of anger/aggression in the
low-provocation condition (when the amount of
money taken was low), but significantly
predicted anger/aggression in a high-provocation
situation (when the amount of money taken was
high).
The results
support previous research suggesting that MAOA
influences anger/aggressive behavior, with
potentially important implications for
interpersonal anger/aggression, violence,
political decision-making, and crime. The
finding of genetic influences on
anger/aggression and punishment behavior also
questions the recently proposed idea that humans
are "altruistic" punishers, who willingly punish
free-riders for the good of the group. These
results support theories of cooperation that
propose there are mixed strategies in the
population. Some people may punish more than
others, and there may be an underlying
evolutionary logic for doing so.
Be a
Guest Author: Would
you like to share your perspective and ideas
about anger management? We want to hear from
you! Please submit a guest article for an
upcoming newsletter.Your article will inform and
educate your fellow NAMA members.
Articles
should be 300-500 words in length. Email your
article tonamass@namass.org with
the words newsletter
submission? in the subject line.
Include your full name, degrees/certifications,
business address and phone number. You retain
the rights to your article, and we will publish
it only in the newsletter unless other
arrangements are made. Articles do NOT have to
be original. If they are not your work, credit
the author and source, and we will contact them
to make arrangements.
Everyone who submits an article will be entered
into a drawing for a special prize, to be
awarded at our conference.
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Book Review: Anger
Management Workbook and Curriculum by
Rich Pfeiffer MDiv PhD
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Review by Ron
Potter-Efron
This
workbook is the most thorough, well-researched
and interesting workbook on anger that I have
ever encountered. It is full of thoughtful
mini-essays about the nature of anger. These are
paired with practical exercises that translate
these essays into useful approaches which will
help the reader better handle anger-provoking
situations. Also included are open-ended
opportunities for readers to describe their
actual feelings and experiences when angry.
This
workbook is divided into twelve Modules. The
first, "Getting Started," introduces anger (and
anger problems). What is anger? How do people
typically deal with their anger? What's the
difference between healthy and unhealthy anger?
All these questions are answered carefully, with
an eye to the reality that anger is a complex
topic and that no two people's anger is exactly
alike.
Dr. Pfeiffer
then tackles the latest research on the angry
brain. He describes what happens inside our
brains when we become upset and how the newer
parts of our brain can help us control our more
primitive reactions. He also summarizes the most
exciting topic of brain study, namely how we can
consciously change its internal structure by
strongly and repeatedly focusing upon what we
want to do and how we want to think. This type
of change is essential if you have been angry so
long that your anger has become an automatic
habit.
The third
module is entitled "Anger Awareness." I suggest
you take a peek at his use of the iceberg
analogy to see how you can make use of your
imagination and creativity to help you better
understand and handle your anger. Then comes
"Calming Techniques," including a wide range of
exercises such as diaphragmatic breathing, body
relaxation and meditation. Any one of these
techniques is useful. Taken together, someone
with significant anxiety issues (which easily
trigger anger flare-ups) can learn how to feel
much more calm and peaceful inside.
Module Five
describes how shame, often hidden from conscious
awareness, may be the single greatest cause of a
person's excessive anger. Shame can make people
call themselves names, become paranoid, and
attack others in a total rage. These shameful
rages are quite dangerous. They often lead to
physical aggression, murder and suicide.
Fortunately, Dr. Pfeiffer presents ways to
become more aware of one's hidden shame as well
as ways to lessen that feeling.
Modules Six
and Seven cover the essential anger management
topics of altering dysfunctional thinking and
learning how to be less critical and more
accepting of others. Included here is material
on empathy, basically the ability to put
yourself into another person’s shoes. I
believe that people who try anger management
techniques without developing empathy will
eventually fall back to their old critical
patterns. Only when we really take the time to
enter into another person’s world can we truly
lay aside negative judgments about that other
person.
Modules
Eight and Nine deal with conflict management and
assertiveness training. These skill-focused
chapters, along with the last unit entitled
"Practical Solutions" are full of specific ways
you the reader can share your feelings, ask for
what you want, and protect your interests, while
staying in control of your behavior at the same
time. Module Ten describes stress reduction
techniques. Dr. Pfeiffer suggests several
different ways to lessen one's stress that range
from redirecting attention and gaining social
support to learning how to accept your anxiety
instead of fighting it and practicing gratitude.
Finally,
Module Eleven is about "Mindfulness." Although
mindful awareness has been increasing in Western
society over the last couple of decades, this
area has only recently been suggested as a way
to help people with anger problems. Dr. Pfeiffer
quickly but carefully describes what mindfulness
is, how it can help with anger, and how to get
started practicing mindfulness meditation
techniques.
Just
a word about the author: Rich
Pfeiffer is one of the founders of NAMA, the
National Anger Management Association. As such
he is a leader in the field and in particular a
leader in ensuring that people who call
themselves anger management specialists and
counselors actually know what they are doing. He
comes to anger management from a somewhat
unusual direction in that one of his advanced
degrees is in the field of divinity and clinical
psychology. Perhaps that is why he is very good
at combining standard behaviorally and/or
psychologically oriented interventions with
spiritually-focused ideas.
Anger Management Workbook and Curriculum by
Rich Pfeiffer is available on growthcentral.com and Amazon.com
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OCTOBER 2012
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Last
Month's Poll
Results |
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"In my opinion,
the demand for
anger management
services is:"
Exploding : 23%
Growing
very fast:46%
Growing
moderately:31%
Growing
slowly, No
growth at all,
or Declining:
0%
Number
of responses:13
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Take
This Poll |
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Take this
one-question
poll from NAMA!
Answers are
anonymous.
Poll Question:
What is
the most
important Anger
Management tool?

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No One
Can Make You
Angry
by Janet
Pfeiffer,
President and
CEO of Pfeiffer
Power Seminars,
LLC
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Have
you ever held
someone else
accountable for
how you feel? How
many times have
you said things
like, "You make
me so mad!" or,
"You really hurt
my feelings?"
We give
others far too
much power over
our emotional
well-being and
happiness. We
blame others for
how we feel
rather than take
responsibility
for our feelings
ourselves. Most
people don't
realize that we
choose our
emotions. That's
right: each of
us has the
ability to
decide for
ourselves
exactly how we
want to feel.
My feelings are
not dependent
upon what
another person
is saying or
doing. All
feelings come
from within.
Outside events
(my best friend
forgets my
birthday, my
boss yells at
me) are mere
triggers.
And what they
trigger are
thoughts. When I
see or hear
something, I
form a thought
about it. All
feelings come
from thoughts.
My best friend
actually did
forget my
birthday this
year. I had
several choices
here. I could
say to myself,
"How rude of
her! After 25
years of
friendship,
that's
inexcusable."
Choosing these
thoughts, I'd
evoke feelings
of hurt, anger,
disappointment,
maybe even
resentment. If,
on the other
hand, I choose
to think, "Well,
it's not a big
deal. Everyone
forgets
sometimes.
Besides, maybe
her calendar
broke." Thoughts
such as these
are more likely
to foster
feelings of
understanding,
empathy, and
generally being
OK with her.
The truth of why
I didn't receive
acknowledgement
is of no real
importance when
it comes to my
feelings. What
dictates how
this situation
affects me is
solely about my
perception
(thought). I
decide what I
want to believe
about her. If I
want to be at
peace with what
has transpired,
I need to choose
thoughts that
will generate
those kinds of
emotions. Even
in the event
that she
deliberately
ignored my
birthday, I
still decide how
I view her and
her behavior.
I can be harsh
and judgmental
or understanding
and forgiving.
Each will
suggest
corresponding
feelings. Either
way, she is not
making me feel
angry. Anger, as
with all
emotions, is my
choice. No one
can make me
angry.
Try this:
the next time
someone yells at
you, rather than
think "What a
mean and nasty
so-and-so!",
switch your
thoughts to "He
sounds really
upset about
something" and
see what happens
to your
feelings. A
shift in thought
generates a
shift in
feelings.
Positive
thoughts =
positive
feelings.
Negative
thoughts =
negative
feelings. It is
entirely up to
you. And it is
that easy,
really.
About
the Author: Janet
Pfeiffer is
an
internationally
known speaker
and
award-winning
author of two
books, "The
Great Truth:
Shattering
Life's Most
Insidious Lies
That Sabotage
Your Happiness
Along With the
Revelation of
Life's Sole
Purpose!" and "The
Secret Side of
Anger: the
Quickest and
Easiest Guide
(Ever!) to
Managing Anger!"
Ms. Pfeiffer is
one of today's
most highly
sought after
seminar leaders.
She is NJ State
Certified in
Domestic
Violence
Counseling.
Note:
Janet Pfeiffer
is not a
relation of Rich
Pfeiffer.
Be a
Guest Author: Would
you like to
share your
perspective and
ideas about
anger
management? We
want to hear
from you! Please
submit a guest
article for an
upcoming
newsletter.Your
article will
inform and
educate your
fellow NAMA
members.
Articles
should be
300-500 words in
length. Email
your article to namass@namass.orgwith
the words
?newsletter
submission? in
the subject
line. Include
your full name,
degrees/certifications,
business address
and phone
number. You
retain the
rights to your
article, and we
will publish it
only in the
newsletter
unless other
arrangements are
made. Articles
do NOT have to
be original. If
they are not
your work,
credit the
author and
source, and we
will contact
them to make
arrangements.
Everyone who
submits an
article will be
entered into a
drawing for a
special prize,
to be awarded at
our conference.
|
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Book
Review: What's
Good About
Anger? Putting
Your Anger to
Work for Good,
Third edition
(2010) by
Lynette Hoy and
Ted Griffin |
|
Review by Rich
Pfeiffer
What's
Good About
Anger? keeps
getting
better and
better. It
has always
been about
the
transformation
of
destructive
anger into
something
much more
positive.
With the
addition of
a new
Emotional
Intelligence
chapter, it
has become
even more
helpful to
those of us
who suffer
from never
having been
exposed to a
healthy way
to approach
our angry
emotions.
Suffering
from anger
management
problems can
frequently
be a very
discouraging
plight. For
example, one
of the
difficulties
with mis-managed
anger is
that there
is always
something
that
triggers it,
but when we
are
ineffective
in managing
our anger,
we become
the
unacceptable
focus of
distain. The
issue that
generated it
all often
gets lost.
It can
sometimes
seem rather
hopeless.
How can we
move from a
psychic
reaction
which is
seemingly
life-robbing
and
destructive
to a method
of
responding
to our
feelings of
anger that
is more life
giving?
Lynette Hoy
has created
an anger
management
program that
places an
emphasis on
hope. The
"What's Good
About Anger"
program
successfully
shifts the
hopeless
approach
focusing on
experiences
and
expressions
of anger as
"bad," to a
method that
says "let's
learn how to
use the
benefits of
anger for
productive
purposes."
So it is
through the
modeling of
an empathic
approach to
anger
problems
that allows
participants
to actually
experience
"empathy"
and find new
hope to grow
and to
develop
higher
levels of
consciousness.
This new
edition
offers
practical
solutions to
anger
problems in
the form of
helpful
skills,
concepts,
and
techniques
to help
anyone deal
with anger
more
effectively.
The program
increases
awareness of
emotions and
discusses
emotional
intelligence
in a
positive
way. Lynette
Hoy has
touched all
the bases of
state-of-the-art
anger
management
solutions
doing so in
both a
scientific
and
spiritually
sensitive
manner.
You are in
good hands
here and if
you take
this program
seriously,
you will
find the
benefits of
decreased
stress,
shame,
distorted
thinking,
and also a
lessening of
anger
itself. You
will
discover the
hope that
you have "a
moment" to
make a
choice
between
either
destructive
"punishing"
or creative
problem
solving. We
can grow! We
can develop
to higher
levels of
consciousness.
Table of
Contents:
Introduction
and
Instructions
Group
Guidelines
1. Anger
Survey (log)
and Progress
Report
2. Anger's
Many Faces
3. The Power
of Anger
4. When
Anger Is
Good
5. Defusing
Anger by
Managing
Stress
6. Handling
Anger
Effectively
7. Anger and
Assertiveness
8. Managing
Conflict
9. Turn Your
Anger into
Forgiveness
10. When to
Take a
Time-Out
11.
Cognitive
Distortions
12. Log Your
Thinking
13. Plan to
Change Your
Life by
Changing
Your
Thinking
14. How
Emotional
Intelligence
Impacts
Anger
15. Summary
This
third
edition book
is
co-authored
by Lynette
Hoy, NCC,
LCPC,
CAMS-IV and
Ted Griffin,
Editor/writer.
Mrs. Hoy
is a
National
Certified
Counselor,
Licensed
Clinical
Professional
Counselor in
the state of
Illinois,
crisis
counselor
and author
of various
anger
management
resources
and
programs.
Mrs. Hoy is
a Certified
Anger
Management
Specialist-IV,
Diplomate,
Supervisor
and
Consultant
with the
National
Anger
Management
Association
and has
trained and
educated
hundreds of
clients,
couples and
students in
anger
management.
Ted
Griffin
worked as
Senior
Editor of
Crossway
Books, a
division of
Good News
Publishers,
for thirty
years and is
currently
retired. He
has authored
numerous
gospel
tracts and
is working
on several
books.
Having grown
up under an
alcoholic
father he
has
personally
struggled
with and has
extensively
studied
anger
issues.
What's
Good About
Anger? 3rd
edition is
available on
the Anger
Management
Institute's
website.
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The Five
NAMA Membership
Levels |
|
What is the
difference, and
what are the
benefits?
At the
National
Association
of Anger
Management,
we have five
levels of
membership.
These
membership
levels each
have their
own pricing,
and are
based on
whether you
are an
individual
or
organization,
a student,
and your
level of
engagement
or
experience
with anger
management.
|
Membership
level |
Who
is
eligible |
| Member
level
membership
-
$100/year |
Individuals
engaged
in
anger
management
related
fields
as
practitioners,
teachers,
consultants,
or
researchers.
Regardless
of
your
job
title,
if
your
work
involves
anger
management,
NAMA
is
the
organization
for
you. |
| Fellow
level
membership
-
$150/year |
Individuals
engaged
in
anger
management
related
fields
as
practitioners,
teachers,
consultants,
or
researchers
who
demonstrate
proficiency
and
at
least
3
years
of
Anger
Management
professional
service. |
| Diplomate
level
membership
-
$250/year |
Individuals
engaged
in
anger
management
related
fields
as
practitioners,
teachers,
consultants,
or
researchers
who
demonstrate
leadership,
a
high
proficiency
and
at
least
5
years
of
Anger
Management
professional
service. |
| Student
level
membership
-
$45/year |
Full-time
students
in
anger
management-related
degree
programs
at
accredited
institutes,
universities,
or
colleges. |
| Agency/Organization
level
membership
-
$750/year |
Agencies
and
Organizations
involved
in
anger
management
programs
and
services
for
their
community.
This
provides
up
to 8
individual
member
certificates |
All
active
members are
listed in
the NAMA
Online
Directory.
Fellow
members are
listed above
Members and
Diplomate
members are
listed above
Fellows.
If you
are not a
member, find
out more and
apply online.
If your
membership
has expired,
you can renew
your
membership
on your
website.
**Membership
Dues
reminder
notice goes
to your
email. If
your email
address is
not correct,
please
update or
send it to
us at namass@namass.org.
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Take This Poll |
|
Take this one-question poll from NAMA!
Answers are anonymous.
Poll Question:
In my opinion, the demand for anger
management services is:

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Request for Guest Articles |
|
Get Published in This Newsletter
Would
you like to share your perspective
and ideas about anger management? We
want to hear from you! Please submit
a guest article for an upcoming
newsletter.Your article
will inform and educate your fellow
NAMA members.
Topic ideas: innovative
treatment techniques, anger
management trends, or anything that
may help other anger management
specialists.
Articles should be 300-500 words in
length. Email your article to namass@namass.org with
the words ?newsletter submission? in
the subject line. Include your full
name, degrees/certifications,
business address and phone number.
You retain the rights to your
article, and we will publish it only
in the newsletter unless other
arrangements are made. Articles do
NOT have to be original. If they are
not your work, credit the author and
source, and we will contact them to
make arrangements.
Everyone who submits an article will
be entered into a drawing for a
special prize, to be awarded at our
conference.
|
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Book Review: Healing
the Angry Brain by
Dr. Ron Potter-Efron |
|
Review by Rich Pfeiffer
Healing
the Angry Brain: How Understanding
the Way Your Brain Works Can Help
You Control Anger and Aggression is
a groundbreaking book by
Dr. Potter-Efron. It provides the best
explanation of brain physiology as
it relates to emotions, and
especially to anger. Professionals
and the general public will gain
insight into the components and
processes of the brain; how the
brain handles emotions; six phases
of handling emotions well; the
causes of an angry brain; how to
change and redesign the brain; how
the brain creates and sustains anger
subconsciously; how angry people can
improve their decision-making
process and then, how to develop
empathy and let go of anger. This
book explains how to increase,
build, expand and improve the neural
network. The author incorporates an
example of neuroplasticity in the
area of anger management through the
HEALS program by Dr. Steven Stosny.
Readers will gain a greater
comprehension of anger, the brain
and interventions for anger
management through this excellent
resource! I highly recommend this
new book by Dr. Ron Potter-Efron! It
is available on
Amazon in paperback and Kindle
formats.
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The Benefits of Membership and
Certification |
|
Why Belong to NAMA?
Why should you become a member,
renew your membership, and get
certified at the National Anger
Management Association?
 | National standardization of
credentials to help you become a
local community leader in the
field of Anger Management |
 | Free listing in the very popular
online National
Anger Management Association
Member & Specialist Directory.
This is great for referrals and
credential checks. |
 | CEUs for Specialist
Certification training. |
 | NAMAs continued legislative
advocacy, marketing, and
research support for all our
Anger Management programs. Most
recently, NAMA has taken
leadership in the development of
State and County Certification
Standards currently taking place
in Illinois, Florida, and
Milwaukee County, with many more
on the way. |
 | Opportunities to network with
other Anger Management
professionals and experts. |
 | Training for educators / mental
health professionals providing
anger management services. |
 | Promoting the anger management
specialist community in the
media. |
 | Developing a collaborative anger
management community where
members know they are equal
cogs, not competitors, in the
group wheel. |
 | Developing a communication
mechanism for distributing and
sharing cutting edge anger
management research, ideas,
techniques, skills, etc. |
 | Identifying and promoting
effective anger management
methods and techniques. |
 | Encouraging international,
national, and local campaigns
for anger management education. |
 | Supporting and encouraging
research in anger management |
The NAMA board of directors
recognize there are varied
techniques and methods for
effectively treating anger
management problems and we are
intentionally supportive of the
evolving and expanding body of
knowledge of clinical treatment and
research. We are providing
leadership through the development
of the Anger Management Specialist
Certification program, the national
anger management specialist
directory, and are making contacts
with various jurisdictions regarding
anger management service standards.
**Membership Dues reminder notice
goes to your email - if your email
address is not correct, please
update or send it to us atnamass@namass.org.
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Join.NAMA.Now!

Please contact namass@namass.org to offer suggestions, comments, and
questions.

Contact Information
-
- Email
namass@namass.org
-
- Postal Address - NAMA, 2753 Broadway Suite 395, New York, NY 10025
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